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faq

  • Shiping Costs?
    U.S. Orders over $75 always ship for free! Orders under $75 can be calculated during checkout and is based on our Flat rate for your order. ($0 - $35 is $5.00, $35-$75 is $15.00).
  • Damages ?
    We apologize! All orders are packaged with love in California however, feel free to contact us at shopzoecamille@gmail.com for any damages during the shipping process.
  • How Soon & Tracking ?
    COVID-19, please allow additional time for orders to be delivered. • All orders are shipped within 1-2 days of purchase. U.S. orders generally arrive within 2-5 business days. International orders may take additional time. • A tracking number will be emailed to you upon shipment
  • Returns ?
    Return your purchase within 30 days of delivery. Contact shopzoecamille@gmail.com for more details on how to return your order. Customer is liable for all shipping charges in the event of a returned order.
  • Orders & Payments ?
    We accept all major credit cards - Visa, MasterCard, American Express and Discover. We also accept PayPal. If the order has not shipped, email shopzoecamille@gmail.com to cancel your order.
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